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Amazing service and amazing rings. Great communication, too. Usually within hours, Gerry would reply. Stone looks very beautiful. My fiancé is very happy with it!!
Heart Shaped Forever One Moissanite Engagement Ring
Ordered the ring on the 5th, was given an estimated shipping date of the 26th, and received it on the 24th. While I can't say for sure that they sent it early so it would be in time for Christmas, I like to think they did. The piece is gorgeous and honestly much better than anything I could have bought with a real diamond. 10/10 will refer to a friend. Thanks, Gerry.
This ring is stunning- detail, craftsmanship, beauty. The center stone is a 2 carat moissanite and while I consider myself very particular when it comes to fine jewelry, have absolutely no hesitation that it’s not a diamond. Gerry was a true professional to work with from the design process through completion. He was a great communicator and very patient with tweaks in design. No pressure ever. His prices are fair and slightly better than competition. We would absolutely use him again.
Gerry hooked a girl up! The workmanship is exquisite, the moissanite is beautiful and blingy...I love it! Gerry, was so accommodating and kept me in the loop during the process. He gave me a completion time of 20 days but I received in 10 days via Federal Express. Yaasss! I am very happy, thank you Gerry.
INCREDIBLE, quick customer service, followup, and they guarantee their work. We love the ring!
I've worked with Gerry on several purchases including an engagement ring, a wedding band and a tennis bracelet. Each time, Gerry delivered on exactly what he promised. His customer service level is exceptional - all your questions are thoroughly answered before any buying decisions need to be need. My wife is extremely pleased with all the products we've bought through Gerry. Happy wife happy life, right? Thanks so much Gerry for your professionalism and top-notch service and products!
I couldn't be happier with my ring set purchase! Not only was the price impossible to beat, but the quality is supreme. I was nervous buying one online, but Gerry answered all of my pesky questions and helped me choose a safe shipping option since I've had items stolen off my porch in the past. He is the moissanite king.
I’ve been doing business with Gerry for the past 15 years because he is simply the best! Gerry beats the competition on every front. Quality/price/and customer service.
Gerry deserves a thousand stars for his top notch customer service and the amazing products he creates! I highly recommend Gerry. I have received SO many compliments on my ring! It’s so beautiful and I can’t stop staring at it! It is more beautiful than I could have imagined. And on top of all that, his prices are better than every other place I checked. Seriously, what more could anyone ask for?! Thank you so much Gerry!
Gerry is a lifesaver!!
I at first used a different supplier for my stone that was closer to me (I live near Boston, Massachusetts). After a month and a half, two orders and two returns, I was very disappointed. By plan old luck, I stumbled across Gerry the Jeweler in Google search. I reached out to Gerry late Friday night after honestly giving up on getting the stone I wanted. By Monday morning I got exactly what I was looking for!! Not only did I get what I wanted for much less, but Gerry was amazing with emailing me and keeping me up to date with the progress. He even checked up on my satisfaction as soon as I received the stone, and not in those generic emails we all get from companies. He really takes the time out to individually email you. This adds such a personal touch to your experience, especially in today’s world. I seldom write reviews but I am truly grateful for Gerry. I definitely hope to work with him more in the future!!!
My husband and I picked out a rose gold moissante ring for our 30th anniversary and we could not be happier. The stone outshines my actual diamond which is itself beautiful as well . If you are on the fence about buying a moissante vs. a diamond, I would definitely go with the moissante. It is every bit as beautiful as a diamond at a fraction of the cost. Gerry will work with you to ensure you have the perfect ring .
I stumbled across Gerry the jewelers website while looking for a loose Moissanite stone. I was impressed with all of the positive reviews that I decided to make the purchase. I was not let down! I made the purchase Sunday night. That evening I received an email thanking me for my purchase, and my stone would be overnighted to me the following day, and I should receive it by Tuesday. Come Monday Gerry emailed stating the stone has been shipped, and to let him know once it was received. As promised I received my stone on Tuesday. VERY HAPPY! Thank you Gerry for outstanding customer service and professionalism.
And she said yes! We are happily engaged and couldn't be happier with the ring. Gerry was a pleasure to work with so we will be getting the wedding band from him as well.
This review is long overdue! I wanted to get a loose Moissanite rock but I wanted a specific color and clarity. I tried to contact several other Moissanite vendors but all of them said they couldn't do it. I even tried contacting the source directly and they too said they couldn't do it. One day searching the internet I stumbled across Gerry the Jeweler! Where others said it couldn't be done my man Gerry said YES I can do that for you! His customer service is excellent! Every time I would write him an email he would respond that same day within hours. After communicating with him for a couple weeks I felt satisfied that he would deliver as promised so I went ahead and put in my order. Lo and behold fast forward a couple weeks and my Moissanite rock came in as promised along with a certificate that verified the specific color and clarity that I wanted! Gerry you are the GOAT! Today I am writing this happily engaged! Thank you very much!
The ring is absolutely stunning. It looks exactly as it was shown on Gerry's website, but more fantastic in person. The ring came with a wooden ring box, a Charles & Colvard verification of authenticity card, ad a little lolipop! (How cute!)!
Gerry communicated with me directly via email to give me the rundown of what to expect. He gave me an estimated time-frame on when the ring should be shipped, and it came earlier than expected! I didn't have any modifications made to the ring, so I don't have much experience in communicating with Gerry, but with the few exchanges we shared, I can say with certainty that he is a pleasure to work with and very helpful!
Thanks for this beautiful ring!
From the first inquiry and subsequent questions, Gerry was great to deal with and the ring arrived when he said it would. My fiancee was delighted to have such a beautiful ring and has had a number of compliments on it already. We went with the rose gold in comfort fit ,and it perfectly compliments her red hair and freckles while sparkling like a disco ball. The moissonnite stone was chosen for its brilliance.and it suits our social conscience......diamonds are passé.
I did extensive online research for months about moissanite rings before finding Gerry's website and after reading all the positive reviews, I was ready to at least contact Gerry about my ring. From the very first email to the last, Gerry was extremely responsive, knowledgeable, and courteous. I wanted to change the design a little bit on one of the rings and he put together several renderings of the proposed design so I can see it first before deciding and they were absolutely what I needed to see to make my decision. I even asked him for his expert advice and guidance on a few things and he gave me his honest opinion and advice but let me make my own decision. I even wanted a princess cut size he didn't have for that design and he did it no problem to fit my request. The ring arrived when he promised it would be there and it's stunning and beautiful and exactly what I wanted it. This was a replacement for my wedding ring that got stolen and it's a perfect replacement. I would not hesitate to recommend Gerry to anyone and I plan on buying more jewelry from Gerry in the future when he offers earrings and pendants! This was an amazing experience!
My fiance and I picked out my ring together online, but the first time I saw it was at the proposal. Gerry's work is flawless, and I am so happy with the end result! The details on the setting are perfect. My fiance said working with Gerry was easy and stress-free.
I ordered a Moissanite stone from Gerry yesterday and it arrived via Federal Express today! Also, I had priced the exact stone at several other stores/websites and his price was by far the best. I definitely would do business with him again.
I was so fortunate to find Gerry's website. I was able to have my ring custom made and it is amazing. The experience was professional but also very personable. I would highly recommend Gerry and come.
Dealing with Gerry was the most pleasant experience I have had with any jeweler. He answered all my questions promptly and gave me the confidence to make my first online jewelry purchase. Gerry the ring came out perfect and I really appreciate your time and effort! I will definitely be back to order from you again.
I started my search for the perfect engagement ring 6 months ago and ended up going with a major online retailer only to be disappointed and frustrated. I was gun shy about doing business again online, but I found Gerry's blog on Moissanite vs Diamond and his knowledge and candor had me hooked. I was intrigued by this kind professional that obviously knew his gems but cared about his clients. I contacted him just to see what would happen and was impressed from the start. The experience only got better! He is kind, funny, intelligent, and has a passion for crafting jewelry. I had a thousand and one questions and he answered every single one with patience and professionalism. He gave his opinion when asked and guided me to the design that was right for me. He worked with me to obtain a perfect, certified C&C Moissanite. He custom recreated a ring that was listed elsewhere at more than double the price he quoted! The ring is everything I wanted and more. The quality and craftsmanship exceeds expectations. The process was so easy and hassle free! I received my ring sooner than the quoted 15 business days. The price was far better than any other I found. I can't believe I got such an amazing, high end, dazzling ring with ZERO issues all from online interactions. He has restored my faith by being a hardworking artist who truly wants to provide a service for their customers. I can't say enough about Gerry. I will be forever grateful for my experience and for the jaw dropping ring I get to wear every day! DO NOT hesitate to do business with Gerry! You will not regret it!!!
Gerry was very patient with all my emails with question after question and was very fast with replies. He made it a very personal experience even though was all done online. The ring is beautiful and couldn't be happier with the whole experience.
We received our ring in April, and get compliments on it all the time! Gerry's service was great, proactively communicating with us throughout the process.
From our interactions Gerry shows that combination of caring & competence that you can't seem to find in larger operations.
I would gladly refer others, and go back to him with my own business!
Like many other customers I was apprehensive about ordering my Moissanite solitaire ring online but Gerry was responsive from the moment the order was submitted and happily dealt with my queries from order to delivery. I would highly recommend his service and will definitely be ordering from him again. Thank you for a very positive online purchasing experience Gerry my ring is beautiful 😊
I purchased my rings a year ago from Gerry after searching and searching for quality engagement and wedding rings. I was apprehensive about ordering such important items online, but Gerry patiently and extremely promptly answered all of my questions before, and continuing after, purchasing the rings. Once a year we can send my rings in for servicing at no cost, except for the shipping. My rings have just gotten back from being serviced for the first time and they look brand new. Not only does he have quality products, but his customer service is beyond exceptional. Hands down there is no other jeweler I would go to or recommend. You won't regret it!
I made the right decision going with Gerry. He was extremely responsive and helpful. A great listener, very patient. He provided me with images of each iteration I suggested, so I could see what the ring would look like on my hand. Bear in mind, I am extremely particular as my profession involves scrutinizing the visual details of ornamental products. With that said, my ring is absolutely perfect. I even inspected the ring with a loupe. (Yes, I have a loupe; that's the level of scrutiny he faced, and passed with flying colors!). My recommendation couldn't be higher. Anyone reading this who's on the fence: Do It!
Thank you Gerry for your great service. Look forward to ordering from you again!
I am happy to say my experience with Gerry was probably the best I have ever had online. Professional, Dependable, Responsive - and then there was the final product in the ring - exactly what we talked about and it gets compliments EVERYWHERE she goes. I would without hesitation buy again, not to mention recommend Gerry to anyone. Look forward to doing business again soon. JP
After looking at EVERY ring on Gerry's website I thought I had finally decided one one, I had soooo many questions, and Gerry answered every single one, seriously like 100 e mails back and forth. Even on weekends and after hours Gerry patiently and thoroughly answered every question I had. After changing my mind, twice, this blonde finally made up my mind and placed the order. When my ring arrived it took my breath away! This was my first purchase of Moissanite and I'm a forever fan, so much more fire and sparkle than my real diamond ring, less expensive, and conflict free. Can't wait till my next purchase from Gerry! Thank you for your amazing customer service 🙂
I stumbled upon Gerry in a search for quality moissanite engagement rings, as my fiancé had decided she wanted a moissanite rather than a diamond. Gerry was incredibly prompt with my emails and helped to create an absolutely stunning ring. While going back and forth over the design Gerry never missed a time frame he set for himself. My fiancé was floored when I asked her to marry me, and I'm convinced Gerry's amazing work can take a large amount of the credit.
I started out a bit skeptical since all the reviews were so good everywhere i looked. After making a purchase, he actually kept in touch, asked questions so he knew exactly what i wanted, and was very courteous throughout. The ring came out perfectly, and i can't express enough how happy I am with the quality of service.
Received my gorgeous engagement ring. Could not be happier with our purchase. The entire experience was great and the professionalism and prompt replies were appreciated.
Good morning Gerry,
I just received the ring. It is so spectacular. I absolutely love it and of course it came before the time I needed it which is great. It fits perfectly and looks beautiful. I just took a photograph but it hasn't gone to the cloud yet soon soon as it does I'll send it to you. Again thank you for the prompt delivery in the beautiful product. By the way I think you are the only retailer out there that does the Mossenite in a mine cut.
Gerry has been a pleasure to work with and my ring is absolutely stunning! I can’t stop staring!!
Fantastic experience, Gerry’s craftsmanship, professionalism is second to none, amazing product he produces considering all ethics too.
I tend to get paralysis from analysis. I look. I shop. I research. I think. Then I do it all again. Like many of the others the reviewers I was hesitant to shop for and buy a substantial jewelry item online. I had a couple of questions and Gerry’s responsiveness was impressive. I decided to leap and go for it. The ring was gorgeous , better than I imagined! The process...exceptional. To say Gerry is a professional is an understatementt! He is patient and willing to answer questions until you feel like everything is perfect. Thank you Gerry for a ring delivered early, dazzling and packaged beyond my expectations. I will do business with you again!
Ordering jewelry on-line from another country....what could go wrong? Absolutely nothing!!! Gerry was amazing from start to finish. His communications were timely and correct; his merchandise delivered exactly what was ordered; and our local jeweler was impressed with quality of stone. I recommend Gerry 100% and would suggest you check out his store - the prices and service cannot be beat. This was a wonderful experience.
My boyfriend (now fiance) left the ring decision up to me. Picking a ring for yourself was harder than I thought it would be! I worked with Gerry for nearly 6 months for my perfect ring. He was so kind and patient throughout the entire process. His replies promptly and keeps you updated with every step along the way. The end result was PERFECT! My fiance and I are so happy with the way the ring turned out and I can't stop looking at it! Gerry deserves every 5 star review. Thank you, Gerry!!
I ordered a ring from Gerry, and the entire time he helped me through the process. I was a little hesitant at first to do an order because I couldn't find to much on his website to legitimize it, but I decided to take the chance and make the order and honestly, this was one of my best experiences ordering online, and I do ALOT of online ordering. The ring came in about 12 business days after placing the order, and I couldn't be happier with the ring itself! It looks beautiful and the material is great quality! I would definitely recommend anyone to work with Gerry! Thank you very much Gerry!
After scouring through all possible jewellery stores in sight, my boyfriend and I turned to the internet to find the perfect engagement ring without having to break the bank to do so. We found Gerry through his guide to the differences between diamonds and moissanites and didn't look back afterwards. Any initial concerns about choosing moissanite over diamond vanished once we had a look at his great and informative review of both stones and we quickly decided to go through his catalogue to see if maybe we could find the perfect ring there.
Gerry's myriad of designs impressed us immediately, but what truly won us over was his wonderful communication skills, his patience with us, and his willingness to follow up to make sure the ring crossed the Atlantic safely and made its way to us in Germany without any issue (it did). Though we were initially a little nervous that an expensive item like this may need to be sent back to be redone, it not only looked exactly as shown in the 3D renderings we were provided with, it also fit perfectly on my hand for the brief moment I got to try it on before my boyfriend confiscated it for safekeeping until the perfect moment comes.
We're already set on getting our wedding bands from Gerry next year, as the opportunity to tailor one that matches my engagement ring perfectly represented a huge bonus for me, as did Gerry's willingness to take any designs for the men's ring we sent him on board. If you're in any way nervous or on the fence about buying golden jewellery online - and understandably so! - please be reassured that you couldn't be in better hands than with Gerry and he will exceed your expectations in every way.
Thank you, Gerry, and we look forward to ordering our wedding bands from you in 2018!
Gerry is OUTSTANDING! I wish I had more stars to give him! I honestly cannot say enough about him. I was reluctant to order a ring online, but after this positive experience, I will never go to another jewelry store again. Gerry is my lifelong jeweler - no questions asked. His customer service is the best I have ever seen. He will do everything in his power to ensure you are confident in your purchase PRIOR to and after your purchase. He sent several pictures and also plastic rings before we made our purchase and made sure we were confident in our decision. The final product was perfect. I can't say enough about him!
Oh my gosh. Never, never, never, EVER have I received such outstanding customer service in all my 41 years. If I could leave 10 stars, I would! Let me share my experience. I've been wanting to change my engagement ring and get something really unique for my 15 year wedding anniversary but could not quite decide what I wanted exactly. For four years off and on, I had been researching my options but it's only coming upon my 19 year anniversary that I have finally narrowed down what I wanted; Or at least had a draft version of what I was looking for. Now to find someone who can create the ring of my dreams. I certainly wasn't expecting that finding someone to collaborate with would be such a fun part of the process. It never even crossed my mind exactly how important that part of the journey is. Through several weeks of research, I just happened to stumble upon Gerry's website and really liked what I read from his knowledge to his blog to his reviews. I started conversing with him via email asking so many questions and brainstorming ideas regarding what I envisioned. He was so patient and professional answering my many, many questions and I hadn't even committed to purchasing from him yet. Once I started working with Gerry, there was no turning back. I had even returned a previously purchased moissanite stone from another company bc no one could surpass Gerry's outstanding customer service; I didn't want to work with anyone else. Finding someone who is personable, experienced, professional, highly knowledgeable, patient, non-pressuring, and easy to communicate with makes the journey of creating your heart's desire incredibly enjoyable and exciting. Gerry was extremely patient when I continued to have even more questions, needed perspective, I changed my mind or had a new thought. This happened so often, sometimes daily, leading to countless emails that were always promptly and honestly answered. And now, to top off my fantastic experience working and designing with Gerry, the end result is far more than I could have ever fathomed. My custom designed ring is beyond STUNNING!!! Going with Gerry was the best decision I could have made during this process. If you're having any doubts, just email Gerry and I feel confident you won't have to take my word for it. You'll discover he's a "gem" all by yourself. 🙂
Thank you so much, Gerry. And thank you for putting up with my endless questions. I feel so much more knowledgeable now with your expert advice and sharing so much information with me over the past several weeks. All of your 5 star ⭐️ reviews are so well deserved. You're most definitely on the top of my recommendation list. Best wishes as you continue to grow your business. I have no doubt that you will succeed in doing just that!
I was a bit apprehensive to order a ring site unseen and through a website. Turns out I am very glad I did. Every time I had a question, made a call and talked directly to Gerry. Received the ring as promised and it is truly beautiful! Ended up being a great decision to purchase the ring this way and was a very pleasurable experience. Never met Gerry face to face, but seems like I know him. Very friendly and personable. Highly recommended to anyone.
Working with Gerry turned out to be the best decision ever. My purchase was more than just any jewelry transaction. Gerry provided a level of service that went beyond any expectations I had going into the process. Not only is he extremely knowledgeable about his products and the industry, he is also very responsive to any questions you ask (thorough and personalized responses within hours!). In addition, the turnaround time for each stage of the buying process was just incredible. Most importantly, the quality and workmanship blew me away. I can't thank Gerry enough for how easy and exciting this whole experience was!
I recently purchased a loose 2 ct moissanite stone from Gerry. I have a few questions before making this purchase. I was surprised when Gerry himself responded immediately and answered all of my questions. He is very personable and and I am extremely satisfied with my purchase. He is knowledgeable and there were never any pressure tactics used. I couldn't believe I received my purchase the very next morning. And it was free shipping!!! Most of all I cannot believe the incredible pricing he has. I did a lot of research before making this purchase. Gerry easily beat the competitors pricing by A LOT!! I believe he's a really good guy and a genuine person. I would recommend anyone to use him as their jeweler.
I was very fortunate to stumble across a blog of Gerry's while searching for a colorless 12x8 pear moissanite that wasn't ridiculously marked up in price. I've been wearing moisssnite since the late 90's and have become a fanatic! I have wedding sets in white, yellow and rose gold (different shaped stones in each) and was looking to upgrade my white gold set with the new colorless moissanite. I can't begin to tell you how difficult it is to find one in the 12x8 pear!! So happy I found Gerry the Jeweler, I just got my new stone today...less than 2 weeks from initially contacting him!!! The stone is gorgeous, Gerry's communication and customer service are top-notch and I highly recommend him!! I'm looking forward to purchasing more loose colorless moissanite from him in the future, and, after reading several of the other reviews here, having him bring to life some design ideas I have on my wishlist! Thank you so much, Gerry, you've made this Moissanite fanatic (and her grateful that his wife doesn't demand $$$$$ diamonds hubby, lol) very happy!!! 😊😊😊
I came across Gerry's website when I was looking for an engagement ring with a diamond alternative center stone. I was very impressed by the very large selection of rings he has to offer on his website and the great prices to go along with it. After doing some intensive research on moissanite, I decided that was the right choice for me considering the size of the stone that I wanted. It is always nerve wracking ordering this kind of item from a web site without seeing first. However My fears quickly subsided after my first conversation with Gerry. He was so accommodating, professional, and very personable. The entire transactions was seamless for me and my fiancé. Gerry came through with his word in the quality and time frame of my order. His responses to my emails and questions were very prompt. when the ring arrived, it was beyond our expectations and I fell in love with it instantly. The craftsmanship, beauty and intricate details were second to none. He even followed up with me to make sure I recieved it and was happy with it. I would definitely recommend him to any of my friends and family. Thanks again Gerry for making this bride to be very happy. 😀
"Oh my god are you serious? Of course I will, I love it"
Is the response i got from my now fiance all because of the hard work, knowledge and patience that Gerry helped me with.
Gerry not only worked with me on this adventure, but went above and beyond what you would normally expect. I asked questions and he gave me answers in a way that i could understand "not jeweler to jeweler talk" we worked together on different designs and ideas always sending me pitures of what it would look like as well as different pointers or options that he thought would look good along the way.
With such a pricey purchase i was very uneasy to order online site unseen. But everything worked out exceptionally well. Not only am i very pleased with the service and final outcome but i would highly recommend Gerry to anyone.
You can rest easy knowing that gerry is going to do everyrhing that he can to take care you.
Thanks again for making this happen! I will be doing business with gerry in the future for any jewellery purchases or questions that I might have.
A hundred times thank you Gerry!
A very happy and satisfied now engaged customer.
I cannot even start to describe the wonderful service provided by Gerry. I started my search for a ring for my 5 year anniversary over a year and a half ago. In November of 2016,I started dialoguing with Gerry. I always received a prompt, professional, and helpful reply. I told Gerry I was looking for summer of 2017, but that I often have a hard time committing until I know 'exactly' what I want. This can involve many changes to renderings etc....so I wanted to not rush my decision.
Gerry must have responded to over 100 emails from myself, and he created multiples rendering for me to see. I ended up getting my amazing ring with a 10 x 8 radiant cut stone and I am ABSOLUTELY IN LOVE WITH IT!! The sparkle, shine, and quality of workmanship is very clear. At the same time of doing renderings for my ring, he also did one for my sister's engagement ring, a 12x8 pear solitaire, and this ring as well is beyond anything you could imagine with its stunning beauty. Her ring ended up being a combination of a few styles on the website, and at no point did Gerry ever say he couldn't create, or cross design a rendering for me to see. My sisters ring is perfect, and so is mine. Gerry, I cannot thank you enough for making such a beautiful piece of jewelry that will stay on my finger for many years to come! I will make sure to recommend any family or friends to you as I am beyond blown away by the service received from you. All the best!
First off, the customer experience is the best I've experienced, hands down. I can't say enough about Gerry and the work that he has done.
Multiple emails back and forth custom designing a ring and he always kept me in the loop with prompt responses. The ring turned out absolutely incredible and I cannot believe how great it looks in person. It couldn't have turned out more perfect and the quality is outstanding. I would recommend anyone and everyone to Gerry the Jeweler. You wont find anyone better and I guarantee you will not be disappointed.
Thank you for making this such a great experience Gerry, I sincerely appreciate it. This long list of 5 star reviews is 100% well deserved. Wishing you nothing but the best!
I've never written a review before, but after my experience with Gerry I felt compelled to. Like many others I was a bit nervous about making a big purchase over the internet, especially something like an engagement ring, however, Gerry changed all of that. The level of customer service that Gerry provided me was something I had not yet experienced. Gerry is a true professional, he has vast amounts of knowledge about his craft. Gerry answered all of my questions promptly and was always genuine. Gerry worked with me every step of the way and helped me make the best decisions for my ring.
I received the ring on schedule and it was stunning. The ring ended up being too big (which was my mistake) and Gerry ended up telling me to ship it back so he could resize it, for free. Gerry wanted to make sure my ring was perfect, that's just the kind of person he is. If you're reading this and you are on the fence about buying a ring from here, just do it. All of my future purchases will be from Gerry. Gerry thanks for everything.
I just received my ring yesterday. It is gorgeous. It arrived right on schedule. I couldn't wait for it and was not disappointed. There is no way anyone could tell the difference between this and the real thing. Gerry was so nice to work with and answered all my questions quickly. I will be back to purchase the matching band. If your on the fence go for it!
I am from Singapore and most jewelers do not sell moissanite rings. Hence, I bought a custom designed moissanite ring from Gerry. I am very happy that I did.
Gerry was so friendly and fantastic to work with. Honestly, I felt like I was chatting with a friend instead.
Also, Richard (Gerry's lead designer) did a fantastic job in creating what I want. I was initially apprehensive about making a custom ring purely via email correspondence but now I can safely say that my fears were unfounded. Despite my multiple comments, Richard meticulously amended them each time. The final product is beautiful.
Finally, Gerry is trustworthy. The ring did come with a small blemish probably due to a nick during customs inspection. When I mentioned this to Gerry, he immediately offered to reimburse the repair costs - which he promptly did.
Overall, I'm very happy with my purchase and I would highly recommend Gerry's services to all!
I have been ring shopping for much time. Moissanite is my choice stone for a multitude of reasons; but most jewelers that frequently work with Mossanite (all the jewelers I had come across prior to discovering Gerry) offer few and archetypal designs with horrific to barely adequate customer service. My initial interest in Gerry was spurred by my finding precisely what I wanted on Gerry's site. I had a few reservations about purchasing my ring from an internet jeweler- having never seen the product in person and the general unease that can surround big online purchases. I reached out Gerry via email and asked a few questions. He replied promptly with a warm, informative message. I emailed him quite a few more times as I became more and more sure of buying from his site. His attentiveness and complete absence of pressure put me at ease. This cannot be stressed enough- many jewelers have made me feel guilty for mulling over purchases- Gerry was happy to give information without expecting my business in return. He genuinely wanted to insure the product he offered was the right choice for me. Before during and after ordering and receiving my ring I was uniformly and unequivocally impressed with Gerry the Jeweler. I will no longer be subject to the at times grueling process of jewelry shopping- all future purchases will be through Gerry. I look forward to designing custom anniversary rings down the road- I was previously a bit averse to this idea as I didn't want to go through all the rigmarole- but now I am very excited by the prospect! When I was reading reviews/testimonials at the beginning of this process I was skeptical of all the five star reviews- now I can personally attest to a quality of product and service that is unparalleled.
Gerry is not only patient with all the questions, he will also help you pick the very best option for your preferences. We are very pleased with the purchase and would highly recommend him - all the 5 star reviews are well deserved 🙂
My experience with Gerry was fantastic and I highly recommend him! He is the MOST PATIENT person! I counted 30+ emails that he quickly and kindly answered as I labored over my decision. He did several renderings for me as I struggled to make my choice, and measured bands more than once! My ring arrived ahead of the estimated time and it is beautiful! Exactly what I hoped it would be. I am so happy with my purchase and Gerry's very personal service!
Before I contacted Gerry I had spoken with other high end establishments and custom jewelry stores. I was frustrated with their poor service and lack of response to my questions. From the first email, Gerry was terrific! He responded to every one of my questions (sometimes within minutes) and was extremely patient with me in going back and forth with the carat and design of the ring. He gave me his honest thoughts and provided me with very informed options. I never once felt like I was being hassled or tricked in anyway (a feeling I have had with other jewelers). He sent me amazing digital renderings of the two size rings I was torn between, and he even shipped me 3D printed versions so I could decide what would look best on my hand. This was the first time I have made such a large purchase online but I could not be happier with the ring!! The quality is outstanding and even better than I could have dreamed. To top things off, Gerry even shipped the ring overnight so I could have it in my hands as soon as it was completed! I have to compliment Gerry on providing truly outstanding service and on the quality of his workmanship. If you are looking to purchase the ring of your dreams I can't imagine anyone who could provide better communication, quality and service than Gerry!
I was a little nervous at first buying something so important and life changing for the woman that I love so dearly sight unseen but from the very beginning my experience was far better than I could've imagined. Any questions I had were answered throughly and quickly and I was updated throughout the process. I received my ring today and wow it is more beautiful than I could dream. Gerry was fantastic through everything and I will gladly recommend him to anyone I can.
I can't say enough about how much I love my ring. I get compliments all the time on how beautiful it is, and I have to agree it is amazing.
Not knowing a lot about moissanite, we did a lot of research and found that it was an amazing choice. I highly recommend moisannite and Gerry the Jewler to anyone. I have a beautiful ring and my fiancé was able to get me exactly what he wanted without breaking the bank.
My fiancé was hesitant to purchase a ring online but Gerry provided the best customer service to him.
When my fiancé told me how many questions he asked Gerry through the process, and how promptly he answered with the most details and help he could possibly give him I was so shocked and amazed. He sent several pictures of what the ring would look like (several different rings)..just phenomenal customer service.
I love my ring so much..My fiancé did an amazing job picking it out but a huge "thank you" to Gerry for being so helpful through the process and really taking the stress off of him so he was able to enjoy the experience.
Was hesitant to buy my stone online and from Canada and at the amazing price....BUT no worries! Gerry's customer service is amazing (I received several personal emails from him along the way, even on a Sunday evening!)
The stone arrived extremely quickly and is perfect!
Thanks again, Gerry!
Gerry, I can't thank you enough for helping my fiancé with my beautiful engagement ring. Your work is amazing
I just wanted to thank you for the AMAZING ring! It was everything she wanted and so much more.
She has said numerous times "OMG, I am obsessed with this ring"
That means she said "YES!"
Thank you again for your amazing work and for the great communication in custom building this dream ring. You are the man!!!!!
If you are on the fence about anything this dude does, DO NOT HESITATE. He is, in my opinion, one of the most detailed and customer service oriented person I have ever had the pleasure of working with. Super Stoked!!
Gerry did a fantastic job on my fiancée's engagement ring as it it turned out to be stunningly beautiful. He worked with me every step of the way in the design and production, always keeping in close contact and keeping me in the loop. I will always return to him with any jewelry needs in the future and will recommend him to everyone I meet. Thanks Gerry!
Do you know how, when you've picked the right person for your very special job, the experience goes smoothly, seems easy, and there's not a lot of hassle? With Gerry, there is proof Customer Service isn't dead! I got prompt answers to questions, and competant guidance throughout. Everything happened right on schedule, with zero hassle. Gerry's professionalism was as welcome and refreshing as spring, after a hard winter. We are very pleased with the final outcome of my custom jewelry upgrade, and now understand the reason for all his 5-star reviews!
MY experience with Gerry was truly a breath of fresh air. In a world where there is so many people trying to get over it was a real treat to deal with Gerry who has the utmost professionalism and customer service. He did so much research on just my prospective purchases and let me know what my best options were. He rendered countless images for me as I was back and forth and stressing all the little details and he was patient with me. He responded to all my emails right away or before his estimated time frame. The ring was completed, shipped and delivered in hand by all the dates he provided. I was skeptical at first because I thought how can someone have all 5 star reviews but I really see why. Worth every penny.
My experience working with Gerry was outstanding! I did a lot of research before reaching out to Gerry and found previous reviews to be helpful in my decision. He was very informative and willing to go above and beyond my expectations regarding my custom order. I was a little nervous at first but Gerry was very reassuring and did everything he could to ensure I was getting the service and attention that was needed. Even after the first rendered images were not quite what I was envisioning, his quick responses and attention to detail (he and his team took the time to carefully consider my design vision) brought it to fruition! I couldn’t be happier with the entire process of making my vision a reality. Professional, friendly and quality craftsmanship, you can’t go wrong!
I was extremely happy with the service I received. When I first ordered the ring I requested by a certain date and he made sure I had it with plenty of time. The ring is absolutely gorgeous also great quality.
I was extremely happy and very satisfied with my ring, came when they said it would! Gerry was always available through the chat, and answer me promptly! Give him 5 stars ring is BEAUTIFUL!
Amazing service from start to end - Gerry always responded to emails within a day or at most two, and provided images when I couldn't decide between different sized stones. Even when I was away for 2 weeks and didn't respond, I didn't get any pressure or hard sales pitch. The ring I received looks far better than the pictures on the site - the details are so intricate and it just looks incredibly well made. Very pleased with my purchase and I will be a repeat customer for sure!
Gerry was friendly and patient in helping me choose the right upgrade ring for my 15th wedding anniversary. It was amazing working with him. He provided exceptional service all the way; quick response, outstanding customer service and perfect quality! . I'll be sure to visit again in future and I highly recommended him to everyone I know!
I'm really glad I came across Gerry's website. I have not had many experiences of such great customer service before. Throughout the process of getting the custom ring that my girlfriend wanted made Gerry was quick to respond to any questions and went over and above to provide helpful information. The end result has put a huge smile on my girlfriend's face (even more so when I propose) and I can really appreciate the skill that has gone in to create the beautiful ring; moissanite is just as good as diamond in my humble opinion. Thank you very much Gerry and I wish your company much deserved success.
First of all I would like to say I am sooo happy I stumbled across Gerry's homepage after hours of desperate searching for the one (ring). I didn't like the ones my fiancé had chosen for me and was looking for a cruelty-free and beautiful ring that represented my style as well.
Gerry really does have an overwhelming amount of engagement rings to offer - hence the rather lengthy loading times on his website - but it's worth browsing through all of them to figure out what you might like. The variety really is huge. Also Gerry offers customized rings, so if there's a ring you love but would like adjustments done he's more than happy to do it. My fiancé has been in touch with him via email and has nothing but praise for his service. Gerry did not just offer advice but he also helped out with questions regarding the shipping and customs (we live in Germany).
The ring I was given is stunning. I really cannot tell the difference between the moissanite stone and a diamond - my moissanite is so clear and sparkly and lots of people have come up to me to ask me where I got it from. Most importantly it puts a smile on my face every time I look at it. It's exactly what I was looking for and I just wanna say a big thank you to Gerry for his great work!
Gerry and his team were absolutely amazing. Fast service, and timely replies to emails and calls, and worked well within my deadlines. Even after i made a mistake in sizing, they helped to ship it back and resize the ring, and everything still looked absolutely perfect. I love the service and everything they provided! 11/10 for Gerry the Jeweler
I can't speak highly enough of Gerry! From the moment I contacted him, he went above and beyond to provide exceptional service! His response time to any and all questions is ridiculously fast, and he never makes you feel as though any request is too difficult. The ring is incredible, the shipping was faster than estimated, and even after I received it, he continued his incredible customer service by finding and recommending a local jeweler in my area who could add some sizing beads to my band for me. I can't wait to use him again in the future, and will be recommending him to everyone I know!
Working with Gerry on my engagement ring was a great experience! First of all, he did amazing work for me and my now fiance, making a really gorgeous custom ring. His customer service was also top notch, he responded to all communication courteously and super quick, helping me to get exactly what I wanted. Thank you Gerry!
Gerry was amazing, very kind and professional, our emails back and forth really helped me and my fiance's with the look of the ring on a size 9 finger. Gerry is super fast with his response time and keeps you abreast of each step in the process. We will be using him again for the anniversary band next year and will always refer him to anyone looking for beautiful jewelry!!
My ring is a size 9, 14 kt white gold with a 1.80 Moissanite stone (equivalent to a 2 carat diamond) We are super pleased with it and are happy Gerry was a part of our journey!!
I lost my wedding ring, after 24 years and needed to find a replacement. Gerry has such an amazing selection that I had a really easy time finding just the right ring. He had great communication and the ring arrived right when he said it would. I will recommend Gerry to my friends and family.
Gerry is outstanding and provides superior service. He made the wedding ring in a customized size without difficulty. And not only was it priced better than any store I went to, he provides excellent attention to details and information about the stones/rings and does NOT try to rush you (unlike the "salespeople who try to close the deal" at jewelry stores). He is also very prompt in replying to emails - which is very reassuring and professional when you dealing with once in a lifetime valuables.
First, I will work with Gerry on future jewelry purchases - the highest compliment that I could possibly give to a jeweler.
He is an outstanding resource! I had fallen into the tradition of trying to find the perfect diamond/setting that was going to stretch my budget in a time where I should be spending that money on the wedding, early investing, down payment on a house, etc. I googled 'Why are diamonds expensive' and was shocked at what I read (if you haven't done this, I encourage you to do so before spending thousands of dollars on a diamond). In searching alternatives, I came across Gerry's page explaining the properties of moissanite vs diamond. After a conversation with my girlfriend, we decided to go with moissanite - not as a 'diamond simulant' but because moissanite is in a class of its own. It truly IS the superior gem.
Gerry and I have a string of 67 emails back and fourth. His attention to detail is unparalleled in this industry. He does NOT apply unnecessary pressure like most jewelers. He is courteous and genuinely wants the absolute best for his customers. Gerry helped me with a custom order in which he had a rendering of the ring made up so that I could see EXACTLY what it would look like on her hand. In just several weeks, the ring went from a thought, to a rendering, to being set, to my doorstep.
I chose a certified Forever One round brilliant moissanite - the absolute epitome of brilliance and fire. When the ring arrived, I snuck it outside to peek at it in the natural sunlight. I nearly had to go get my sunglasses! The ring is by no means gaudy, just exceptionally brilliant and perfect for us. I put a tremendous amount of research into moissanite vs. diamond and I couldn't be more pleased with my decision. I originally reached out to Gerry because I had a question about moissanite and he eventually closed the sale with the BEST price, product, and service that the industry offers.
-Beat the competition regarding price
-Have access to the design you want or be able to create it
-Be the best resource regarding all things shiny
-Give you his honest opinion and guidance
-Work diligently to get you what you envision, quickly
Gerry will NOT:
-Take advantage of you
-Pressure you to purchase something that you will not like
-Sell you something of low quality/value
-Ignore your questions
In closing, if you are hesitant about moissanite or purchasing such an important piece of jewelry online, simply contact Gerry and get some more information. I am writing this detailed review because I am absolutely blown away by his customer service, his product, and his price! Thank you, Gerry, for being so honest with me and helping me through this process with grace! If you are looking for an absolutely breathtaking engagement ring, look no further - Gerry is your man!
All the best,
Gerry was amazing to work with! After a poor local experience we happened upon Gerry. We had a custom ring made that turned out stunning! We couldn't have done it without him. Gerry was completely honest & willing to answer any & all questions we had even if it meant a cheaper option. Purchasing a ring online can be a sketchy thing but he helped walk us thru every step of the way & we would gladly buy from him again. He even gave us references to buy an alternate center aquamarine gemstone on our own.
Gerrys review of diamond vs moissanite is great! I choose moissanite for many reasons. Moissanite is conflict free, made in the USA, colorless and diamonds are lab grown now just like moissanite (different compound obviously) it's a marketing scam that diamonds still cost an arm and a leg. Gerry is a breathe of fresh air, bringing us an unbiased comparison of diamond vs moissanite. I feel most jewelers try to push you in one way or another. Thank YOU!
Gerry was a phenomenal communicator throughout the whole process, which I believe is essential when spending large amount of money with online retailers. Then the product arrived and the ring was absolutely stunning. To be able to find such beautiful pieces at affordable prices is such a blessing. Gerry will meet and then proceed to exceed your expectations.
As soon as I ordered my fiance's ring, I received an email from Gerry, updating me on my order status and estimated time. Gerry was great at communicating every step along the way to ensure we got what we wanted.
When the ring arrived it looked incredible. We did have to send it back in for an adjustment, by Gerry was more than accommodating to make sure everything came out perfect. We had the ring back quickly and safely and it looks better than ever. My fiance is thrilled to have her perfect ring. Gerry was great to work with and will definitely recommend him, or use him again for any future purchases.
I've known Gerry for many years. He has designed and custom made rings for us in the past. He has outdone himself this time. He created a beautiful ring. The ring was a bit big which was my fault but when we picked it up it was sized and ready in less than an hour. One of the nicest guys you would ever want to deal with. That goes for his family as well.
Gerry designed me the perfect rings. They are absolutely gorgeous. The actual rings are identical to the CAD drawings. The diamonds sparkle so much, and the rose gold setting is stunning. I am so thankful I went with Gerry. Thanks Gerry!!!!
I was skeptical about purchasing a ring online. I had been researching for more than a year to find THE ring for our anniversary. After years of wearing some uncomfortable rings, I had quite a few criteria to make a perfect ring - and there it was on Gerry's website! Gerry's selection is unique and varied and I was amazed at the choices. I ordered a ring and Gerry was skilled, responsive, knowledgeable, most helpful and his attention to the customer was remarkable. When the ring came - just 2 days after our 45th anniversary- we were so pleased! It's magnificent and just what I wished for. Thank you, Gerry, for the fabulous workmanship and the greatest customer service ever. Our best to you!
I searched multiple websites for many many months and I came across GTJ website and I was like Holy Crap Batman there are so many styles to choose from and so many options to customize my ring. I wanted a new engagement ring for my 30th wedding anniversary. The customer service is hands down the best. Gerry stayed in constant contact with me. Very prompt on answering all questions and concerns I had. Was a bit nervous ordering online such a valuable piece of jewelry but WOW my ring is absolutely gorgeous. I could not be happier. If your thinking about buying from Gerry I say go for it. My ring looks so much better than the ones I have seen in the brick and mortor chain stores. Thank you Gerry. Will come back later to get a right hand right in the future.
Excellent product with even better customer service. Gerry was prompt, kind, and articulate with his communication to make the process as easy as possible. It was hard to find a bezel set ring but we are thrilled with the one that Gerry created for us! Would highly recommend to anyone.
I contacted Gerry via Etsy back in May (it's December now) when I was getting serious about finding the perfect ring. I couldn't find anything that was *juuuust* right so went out on a limb and sought out something custom online. I had my reservations - could someone make exactly what I wanted? Could I explain it correctly so that he/she would understand? How will I know that it's just what I want if I can never see it in person or try it on?
In the end, Gerry and I exchanged about 30-40 messages back and forth, all titled "Looking for Perfect Ring". I was surprised at how quickly Gerry understood what I wanted after looking at only a few pictures of what I wanted and what I liked/didn't like. He was extremely understanding and very easy to talk to. He ended up rendering a 3D version for me which was very cool, but also quite nerve-wracking - as you can probably imagine not being able to hold and see, and try on your one and only engagement ring - is a bit difficult. But I had faith in Gerry and through others' reviews of their custom rings, I was able to see that Gerry made quality products and others were very thrilled with their end results. I myself now am thrilled to say (after waiting for 5-ish months for my now fiancee to pop the question, lol! 😉 ) that I am among Gerry's very, very, VERY happy customers. The ring is in one word - PERFECT! And in a few more - everything I ever wanted or could ask for. Thank you so much Gerry, anyone would be so lucky to work with you.
If you are someone who is slightly on the fence about working custom - just do it. I appreciate that so much more now... I can say proudly that no one else has we have. Just like everyone's love and relationship is different from anyone else's - it is a great representation of that too.
Not only do I love my ring, but the customer service is by far the best I have ever received. Gerry responded within minutes. And I really wanted it before Christmas which was a lot to ask, but he made it happen. You will not regret buying from Gerry! From here on out we will be buying our fine jewelry from him!!
We order a custom design and came out perfect, excellent customer service, quick response. And quality is perfect, it was above of what we expected. Thank you so much!
Gerry was absolutely fantastic throughout the entire process. He made himself very available to answer questions either through chat or email. I could not have been happier with the ring. We were looking for moissanite and Gerry's selection, quality and prices were above any of the 12 other jewelers we looked at. Gerry only uses the top quality moissanite in Charles and Colvard Forever One stones, and they are absolutely stunning. Extremely fast process from manufacturing to delivery with the ease of mind with his return policy. I am extremely satisfied with my experience and the ring and would recommend to anyone looking for that special ring.
My girlfriend told me awhile back, she would love to have a rose gold ring with character. I found this ring after searching for weeks and automatically knew it was the one. Gerry was amazing to work with and made the entire sprocess extremely easy, right down to the delivery. My fiancée absolutely loves her ring, and I honestly couldn't have been happier. She gets compliments all the time 🙂
I decided to go with Gerry the Jeweler because of his wide selection of moissanite rings and I couldn't be happier that I did. I had a few questions before purchasing and Gerry was extremely responsive and even more helpful. He messaged me back within minutes and I had all the answers I needed. His customer service is backed by his excellent product, as the ring I purchased was a big hit with the fiancee and everyone she has since showed.
Seriously, I would recommend Gerry the Jeweler to anyone interested in the rings on his website as the rings themselves (I bought the matching band as well) are absolutely stunning in person, and Gerry himself was great and so easy to work with.
Thanks again for the fantastic rings!
Really an excellent experience for such a difficult choice. The sites ability to display a large and varied product range help compare different rings, stones, and prices. Gerry is very responsive, frank, and is definitely a master craftsman. In the age of modern manufacturing having a ring custom built with a direct person connection to the craftsman makes the ring all that more special. When I opened the box for the first time I was blown away at how beautiful the ring is. You won't be disappointed in Gerry's work or attention to you.
From the moment my fiance and I got in touch with Gerry, we knew he was 'the one'. Before finalising on Gerry, we had spent weeks contacting different vendors but none of them made us feel as comfortable and confident as Gerry had.
Despite the tons of questions and constant back and forth, Gerry always delightfully and patiently answered my questions and in the end I couldn't have been happier. We were amazed at how soon it was delivered to us (We're in the Middle East). And more so amazed at the beauty of the ring.
Hands down the best jeweller and best customer service. You can trust us when we say you can't go wrong with him. Thank you so much Gerry for the BEAUTIFUL ring!
When we first got in contact with Gerry we were thinking about buying a moissanite stone for an engagement ring. We ended up buying the stone and four rings in the end - and couldn't be happier! Gerry responded fast, had good suggestions / solutions and it was easy to picture the rings from the drawings he sent us. We really felt understood and appreciated as custumers. Shipping to Europe (Germany) was easy and fast and the rings couldn't be more beautiful!
When we first got in contact with Gerry we were thinking about buying a moissanite stone for an engagement ring. We ended up buying the stone and four rings in the end - and couldn't be happier! Gerry responded fast, had good suggestions / solutions and it was easy to picture the rings from the drawings he sent us. We really felt understood and appreciated as custumers. Shipping to Europe (Germany) was easy and fast and the rings couldn't be more beautiful!
From the first moment we get in touch with Gerry we were very pleased by his kindness, patient and professionalism.
There are countless companies around that selling engagement rings, but Gerry is one big step ahead of all those companies.
I believe it's hard to find such a skilled, nice and funny guy with so much passion for his job. Even on his holiday he were able to spend a lot of his time to give us honest advice. From the moment we bought the ring he kept us up-to-date about the progress and he were able to deliver the ring even faster than he promised.
We were amazed by the beauty and quality of the ring, it's one big sparkle! Not only the ring, but also the box of the ring is made from a premium quality.
Soon my fiancé wants to buy a matching wedding band too.
Gerry is truly amazing!!